If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems.
Check your filters
Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you've created to make sure your messages are correctly organized.
Learn about delivery delays
Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet traffic, or routing problems.
Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time.
Check for emails in your Spam folder
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam."
1. Sign in to AOL Mail.
2. Click the Spam folder.
3. Select the message that isn't spam.
4. At the top of the page, click Not Spam.
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