Whenever you see the stopped working or not responding message, while you open up the aol desktop program.
You should quit the program and restart it.
For windows users-
Press CTRL + ALT + Delete button all together. Click on the Process tab. Now select your AOL desktop application, and click on end program. Now you will see a pop window, here you need to click on the end program. Once your AOL desktop program will disappear from the process tab, you need to reopen it.
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