Try to install it this way. Works for almost everyone.
How are you connected to the printer? wired of wireless?
If wired, disconnect your printer. Go to start/programs/Dell printers and un-install your printer.
Also check the control panel and make sure it's not installed.
Restart your computer.
Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities, firmware and Patches.
Install your printer. You'll be prompted when to connect it.
If wireless, fix your network first.
Update the firmware in your wireless router. Manufacturer's website, make & Model needed.
Broadcast SSID(You may want to change this to make it easier to connect)
Use WPA security
Mixed b and g mode(n if available)
Use channels 1, 6 or 11. Most devices work better on these channels.
After router is done, now setup your wireless print server/printer.
If wireless printer server is used, Plug USB cable into computer and print server. Insert the print server disk. Choose Network, then choose print server and follow the instructions.
Now setup the printer.
Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities, firmware and Patches.
Install your printer. Choose Network. Install the drivers.
Everything should now work.
Regards,
Adrian
Technical Consultant
https://www.apps4rent.com
https://www.clouddesktoponline.com
https://www.o365cloudexperts.com
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