he best way to install and use QuickBooks File Doctor is through the QuickBooks Tool Hub. Follow these steps to install the QuickBooks Tool Hub:
Close all open QuickBooks applications on your desktop
Download the QuickBooks Tool Hub file. You can visit the official website to download it. Make sure you save the file in a location that you can easily access. Ideal locations are the desktop or the downloads folder.
Double-click on the downloaded file to open it
You will see a screen which begins the installation, follow the on-screen instructions to complete the installation process
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After the installation completes, you will notice the QuickBooks Tool Hub file icon on your desktop. Double-click on this icon to open the tool hub. If your computer settings do not allow for newly downloaded programs to create an icon on the desktop, then you can search for the tool hub using Windows search and click on it to access the QuickBooks Tool Hub.
The Tool Hub will open to show the home screen. On the left, you will find a number of tabs for troubleshooting. Click on the tab that says ‘Company File Issues’.
The screen corresponding to Company File Issues will give you the option to run QuickBooks File Doctor.
Click on run QuickBooks File Doctor. It will take some time to open a small window where your company file may be auto-populated. If it is not there, then click on ‘browse and search’ to look up your company file with which you have been facing problems.
Once you select the appropriate company file, choose ‘Check your file’ and click on ‘Continue’
You will be asked to confirm your choice by entering your admin password to proceed. After entering the password click on ‘Next’.
QuickBooks File Doctor will scan the file for bugs, corruption, and damages. This can take some time. If the file doctor identifies problems with the file, then it will repair the company file. It can take almost 5 minutes for the scan to complete. Once it finishes, your company file should open without errors.
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